Cash Offer Company
Seller Guide

What to Have Ready for Your First Call

A little preparation makes the first call quick and useful. It helps to know your loan balance, needed repairs, who lives there, everyone on title, your move date and any HOA details. You do not need everything to get started.

Your loan balance

A rough idea of what you owe helps the investor understand your situation. Your latest mortgage statement usually shows the current balance.

Mention any second mortgage, home equity line or other lien too. An estimate is fine for the first call.

If the home is paid off, just say so. That is useful information too.

If you are behind on payments, it helps to mention it. The investor can plan the closing timeline with that in mind.

Repairs the house needs

Think about what works well and what needs attention. Honest details help the investor shape an offer that holds up after the walkthrough.

You do not need contractor quotes. A simple list is plenty.

Photos can help, if you have them handy. Some investors ask for a few pictures before they visit.

Mention anything you have been putting off, even small items. Investors would rather know up front than find surprises later.

  • Roof, furnace, air conditioning and water heater age if you know it
  • Leaks, foundation or plumbing concerns
  • Rooms or systems that need updating
  • Recent improvements you have made

Who lives in the house

Let the investor know if the home is owner occupied, vacant or rented. If tenants live there, share the lease end date if you have it.

This helps the investor plan the walkthrough and the closing date around everyone involved.

If the home is vacant, mention how the investor can get access. A lockbox or a key holder nearby can make the walkthrough easy to schedule.

Tenants may need notice before a visit, depending on the lease and local rules. Planning ahead keeps everyone comfortable.

Everyone on title

Every owner listed on the deed usually needs to agree to the sale and sign at closing. Think about who is on title before the call.

If an owner has passed away or lives far away, mention it early. The title company or an attorney can explain the steps for your situation.

If you are not sure who is on title, your deed or a recent property tax statement can help. The county recorder or assessor's office can also share public records.

Your ideal move date

Your timeline is one of the most helpful things to share. Some sellers want to close soon. Others need time to line up their next home.

Many investors can work with a range of dates. Telling them early lets them plan around you.

Think about what needs to happen before you move. School schedules, a new job or a home purchase can all shape the best date.

If you are not sure yet, a rough window is fine. You can refine the date as plans come together.

HOA information

If your home is part of a homeowners association, have the HOA name and contact information handy. Note your regular dues and any special assessments you know about.

The closing company usually requests HOA documents during the sale. Having the contact ready helps that step go smoothly.

If there is no HOA, simply let the investor know. It is one less thing to plan for.

If you have recent HOA statements or a copy of the rules, keep them in one place. The closing company may ask for them later.

Questions to ask the investor

The first call goes both ways. It is a good time to learn how the investor works and what comes next.

Write down the answers so you can compare them later if you speak with more than one investor.

  • What are the next steps after this call?
  • Will you visit the house, and when?
  • Which title company, escrow company or attorney handles your closings?
  • How flexible can the closing date be?
  • Will you be the buyer at closing?

General information, not legal or tax advice.

Questions

Quick answers on this topic.

Do I need all of this before I request an offer?

No. You can request an offer with basic details. This list just helps the first call go faster.

Where do I find my loan balance?

Your most recent mortgage statement or your lender's online account usually shows it. An estimate is fine to start.

What if I am not sure about the condition of something?

Just say so. The investor can look at it during the walkthrough.

What if someone on title cannot be there in person?

Many closings can be arranged for owners in different places. The title company or an attorney can explain the options in your state.

Should I mention tenants on the first call?

Yes. Sharing lease details early helps the investor plan the timeline around everyone involved.

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